Privacy Policy – Azur Holiday Rental
Azur Holiday Rental is committed to adhering to Australian privacy legislation in the way we collect, use, secure, and disclose personal information. The privacy of your personal information is of utmost importance to us at all times. This Privacy Policy outlines the guidelines under which we operate, as well as informs our customers of our commitment to privacy protection and security. This policy applies to all dealings with us, including the use of our website.
Summary
We only collect, record, and use information about you that is necessary for us to provide our services or conduct business with you. The majority of this information is typically provided by you and may include your name, address, contact details, and information about your property or property needs. Depending on your dealings with us, other sources of information may include property and tenancy databases, employers, letting agents, landlords, and personal references.
We do not share any personal information with external parties unless approved or instructed by you. For instance, we do not sell, rent, trade, or otherwise provide your details to marketing organisations or any third party without your consent.
You may request a review of the personal information we hold about you at any time and ask us to make corrections or updates as necessary.
In Brief
Azur Holiday Rental is bound by the Privacy Act and the National Privacy Principles (NPPs) of Australia.
The Information We Collect
Azur Holiday Rental collects personal information (“Information”) when you register, contact us, or engage our services. The information we collect depends on the nature of your contact with us:
- For general inquiries via our website, you may provide your name, contact details, and the nature of your inquiry. We may also use statistical tracking for website improvements without capturing personal information.
- Property sellers provide property information and pricing details to assist with appraisals or sales.
- Property buyers share information about their desired property characteristics, location, and price range.
- Landlords provide property details and bank account information for rental purposes.
- Tenants supply additional details such as employment history, rental history, references, and income estimates.
Other sources of information may include property and tenancy databases, employers, accountants, letting agents, landlords, and personal references.
Additional Information We Access
We have access to property databases that provide address details, property dimensions, ownership history, and sale records. Local government authorities also store property information that we may use. Additionally, we may access third-party property and tenant databases as required.
How We Use Your Information
Azur Holiday Rental collects information to provide the services you request. This may include:
- Assisting with property sales, purchases, rentals, or maintenance.
- Assessing rental applications.
- Sharing information with relevant property owners, tradespeople, utility companies, valuers, inspectors, and insurers, where necessary.
If you do not provide the necessary information, we may not be able to fully serve you or perform the services requested.
In our administration office, we maintain some printed materials that may contain your personal information. This information is not shared with external parties, except as outlined in this Privacy Policy.
If Azur Holiday Rental is required by law to disclose information, we must cooperate with the relevant authorities. We will not sell, rent, trade, or swap your personal information, other than as explained in this Privacy Policy.
Access to Your Personal Information
You may request a review of the personal information we hold about you at any time. To request such a review, please contact us. We will address requests promptly and without charge unless direct costs are incurred.
Changes to This Privacy Policy
Azur Holiday Rental will update this Privacy Policy as necessary. Our current Privacy Policy is always accessible on our website, so you can remain informed about how we collect, use, and disclose personal information.
Further Information
If you have any queries, concerns, or complaints regarding this Privacy Policy or our handling of personal information, please contact us. You may also visit the Australian Government’s Office of the Australian Information Commissioner at www.oaic.gov.au or call 1300 363 992 for more information on privacy issues.